Privacy Policy — 96slot

1 Introduction

This Privacy Policy ("Policy") describes how 96slot ("the Operator", "we", "us", "our") collects, processes, stores, and shares personal data relating to individuals ("you", "the Member", "the User") who register for or access the 96slot online gaming platform at 96slot.cam and any associated mobile interfaces (collectively, the "Platform").

We are committed to protecting the privacy of all individuals who interact with our Platform. This Policy is intended to be transparent, plain in its language, and genuinely useful to Malaysian players who want to understand their rights and our obligations — not a document designed to obscure what we do.

By registering an account or continuing to use the Platform following the publication of this Policy, you acknowledge that you have read and understood its contents. If you do not agree with how we process your data as described herein, you should cease using the Platform and contact us to request account closure.

2 Definitions

For the purposes of this Policy, the following terms have the meanings set out below:

• "Personal Data" — Any information that identifies or could reasonably be used to identify a living individual, either alone or in combination with other information held by 96slot.
• "Processing" — Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, and destruction.
• "Data Controller" — 96slot, as the entity that determines the purposes and means by which your Personal Data is processed.
• "Data Processor" — Any third-party organisation that processes Personal Data on behalf of 96slot pursuant to a written agreement and our documented instructions.
• "KYC Data" — Identity verification documents and related information collected as part of the Know Your Customer compliance process, including government-issued identity documents, proof of address, and payment method verification.
• "Usage Data" — Technical and behavioural data generated automatically when you use the Platform, including IP addresses, device identifiers, session durations, game history, and betting activity.
• "Sensitive Personal Data" — A subcategory of Personal Data that warrants enhanced protection, including financial account details, identity document numbers, and any information relating to health where relevant to responsible gambling obligations.

3 Data We Collect

96slot collects personal data through several channels: directly from you during registration and account management, automatically as you use the Platform, and from third parties where lawfully permitted. The categories of data we collect are set out below.

3.1 Registration & Account Data

When you create an account, we collect the information necessary to establish and verify your identity and set up your account:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam)
• Email address and mobile phone number
• Username and encrypted password
• Preferred currency (Malaysian Ringgit / MYR by default)

3.2 KYC & Identity Verification Data

Prior to processing withdrawal requests, or when required by our compliance obligations, we may collect:

• Copies of government-issued identification (e.g., MyKad, passport)
• Proof of residential address (e.g., utility bill, bank statement)
• Documentation confirming ownership of the payment method used for deposits (e.g., screenshot of Touch 'n Go eWallet, Maybank, CIMB, or Public Bank account in your name)
• Source of funds documentation, where required for enhanced due diligence

3.3 Financial Transaction Data

Each deposit and withdrawal on the Platform generates transactional records, including:

• Payment method type (e.g., DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Hong Leong Bank, USDT, BTC)
• Transaction amount in MYR or applicable cryptocurrency
• Transaction timestamp and reference numbers
• Partial payment method identifiers (e.g., last four digits of a bank account — full account numbers are not stored)

3.4 Gaming Activity Data

To operate the Platform and deliver your account history, we record:

• Game titles played, bet amounts, outcomes, and session timestamps
• Sports bets placed, including event, market, odds, stake, and result (covering EPL, Liga Super Malaysia, UFC, and other available markets)
• Bonus claims, wagering progress, and promotional participation records
• VIP tier history and loyalty point transactions

3.5 Usage & Technical Data

Automatically collected when you visit or use the Platform:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, browser type and version
• Session start and end times, pages visited, and features accessed
• Referral URL and search terms where applicable
• Cookie identifiers (see Section 9)

3.6 Support & Communication Data

When you contact our support team via live chat or email:

• Content of your messages and any attachments provided
• Support ticket reference numbers and response records
• Call recordings where voice support is offered and consent is obtained

4 How We Use Your Data

We process your personal data for the following purposes:

We do not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for that processing.

5 Legal Basis for Processing

96slot relies on the following legal bases to process your personal data:

• Contractual Necessity: Processing required to perform our obligations under the Terms and Conditions you accepted upon registration — including account management, payment processing, and game delivery.
• Legal Obligation: Processing necessary to comply with applicable laws, including anti-money laundering regulations, know-your-customer requirements, and age verification obligations.
• Legitimate Interests: Processing necessary for our legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, internal analytics, and responsible gambling monitoring.
• Consent: Where you have provided explicit consent — for example, opting in to receive marketing communications about new promotions, VIP tier benefits, or platform updates. You may withdraw consent at any time by contacting our support team.

6 Data Sharing & Disclosure

96slot does not sell your personal data to third parties. We may share your data with the categories of recipient described below, strictly for the purposes indicated:

6.1 Payment Service Providers

To process deposits and withdrawals, we transmit transaction-relevant data to payment processors supporting DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency rails. These providers are bound by data processing agreements and applicable financial regulation.

6.2 Identity Verification Services

KYC document verification may be processed by specialist third-party identity verification providers acting as Data Processors under our instruction. These providers are contractually prohibited from using your KYC data for any purpose other than verifying your identity for 96slot.

6.3 Regulatory & Law Enforcement Authorities

We will disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or to protect the rights, safety, and property of 96slot, our members, or the public.

6.4 Technology & Infrastructure Partners

Our platform runs on cloud infrastructure and uses third-party software services for functions including fraud detection, customer support tooling, and platform analytics. These providers operate as Data Processors under written agreements that restrict their use of your data to the services they provide to us.

7 Data Retention

We retain your personal data for no longer than is necessary for the purposes for which it was collected, subject to our legal and regulatory obligations. Specific retention periods applicable to key data categories are as follows:

Where data is no longer required and no legal obligation requires its continued retention, it is securely deleted or anonymised so that it can no longer be used to identify you.

8 Data Security

96slot implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our technical and organisational measures include:

• Encryption: AES-256 encryption for data at rest; TLS 1.2+ for all data in transit between your device and our servers.
• Access Controls: Strict role-based access controls ensure that only authorised personnel with a documented business need can access member personal data. All access is logged.
• Penetration Testing: Independent security assessments are conducted on a regular basis to identify and remediate vulnerabilities before they can be exploited.
• Two-Factor Authentication: Available to all members for their personal accounts; mandatory for all 96slot staff accessing internal systems containing member data.
• Incident Response: A documented data breach response procedure is in place, including defined timelines for investigation, containment, remediation, and member notification where required.

9 Cookies & Tracking Technologies

96slot uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support fraud detection. The categories of cookies we use are described below:

• Strictly Necessary Cookies: Essential to the operation of the Platform — including maintaining your logged-in session, remembering your preferences, and enabling core security functions. These cookies cannot be disabled without affecting Platform functionality.
• Functional Cookies: Enable enhanced functionality such as remembering your preferred language, game lobby view settings, and deposit method. Disabling these cookies may reduce your experience but will not prevent access.
• Analytics Cookies: Used to understand how members interact with the Platform — which games are popular, where users encounter difficulty, and how usage patterns change over time. Data collected is aggregated and anonymised where possible.
• Fraud Detection & Security Cookies: Help identify unusual or potentially fraudulent activity, including account takeover attempts and unusual betting patterns that may indicate collusion or bonus abuse.

You may manage non-essential cookies through your browser settings. Note that disabling analytics or functional cookies will not affect your access to core Platform features, but may limit personalisation and session memory.

10 Your Data Rights

As a member of the 96slot platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the details in Section 14.

Please note that some rights may be limited where we have a legal obligation to retain or continue processing your data — for example, where AML regulations require us to retain transaction records for a specified period, or where we need to retain data to defend a legitimate legal claim.

11 Minors & Age Restriction

The 96slot Platform is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. Age verification is conducted as part of the registration and KYC process.

12 International Data Transfers

96slot operates infrastructure and engages service providers across multiple jurisdictions, which may require your personal data to be processed outside of Malaysia. Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that applicable in Malaysia. These safeguards include:

• Contractual clauses in data processing agreements with our international service providers that require them to maintain equivalent data protection standards.
• Transfer only to jurisdictions that are assessed to provide an adequate level of data protection for the purposes of the transfer.
• Application of additional technical safeguards (such as encryption of data in transit) where the destination jurisdiction's protection framework requires supplementation.

13 Amendments to This Policy

96slot reserves the right to update or revise this Privacy Policy at any time. Where changes are material — in that they substantially alter how we process your personal data or affect your rights — we will provide at least 14 days' advance notice via email to your registered address, or via a prominent notice on the Platform.

The "Last Updated" date at the top of this Policy indicates when the most recent revision took effect. We recommend reviewing this Policy periodically. Your continued use of the Platform after the effective date of any revision constitutes acceptance of the revised Policy.

Minor amendments — such as grammatical corrections, clarifications that do not alter the substance of our data processing practices, or updates required by law with immediate effect — may be made without advance notice.

14 Contact & Data Requests

For any questions, concerns, or formal data rights requests related to this Privacy Policy or the processing of your personal data by 96slot, please contact our Data Protection team through the following channels:

If you are dissatisfied with how 96slot has handled a privacy complaint and wish to escalate the matter, you may contact the relevant data protection authority in the jurisdiction applicable to your situation. We will cooperate fully with any such enquiry.